/* ==========================================================================
   GetRapidHelp — Support Center
   Own identity: steel grays + red + white, clean system sans (deliberately NOT
   the branded cream/serif look of the marketing sites). Self-contained — no
   external fonts/deps. Presentation only; the form contract is untouched.
   ========================================================================== */

:root{
  /* Steel ink / text */
  --ink:#1e293b;
  --body:#475569;
  --muted:#64748b;
  --faint:#94a3b8;

  /* Surfaces */
  --bg:#eef2f6;
  --surface:#ffffff;
  --surface-2:#f8fafc;

  /* Steel lines */
  --line:#e2e8f0;
  --line-2:#cbd5e1;
  --steel-chip:#f1f5f9;

  /* Red (swap to the exact brand #e0002c here if you prefer the louder crimson) */
  --accent:#dc2626;
  --accent-deep:#b91c1c;
  --accent-soft:#fef2f2;
  --accent-line:#f7cfcf;

  /* Dark steel footer */
  --dark:#1e293b;
  --on-dark:#e2e8f0;
  --on-dark-muted:#94a3b8;
  --on-dark-line:rgba(255,255,255,.1);
  --red-on-dark:#f87171;

  --ok-bg:#ecfdf3;  --ok-line:#abefc6;  --ok-text:#067647;

  --sans:system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;

  --max:1080px;
  --shadow-sm:0 1px 2px rgba(15,23,42,.06),0 1px 3px rgba(15,23,42,.05);
  --shadow:0 10px 30px rgba(15,23,42,.09);
  --shadow-lg:0 18px 44px rgba(15,23,42,.13);
  --ring:0 0 0 4px rgba(220,38,38,.16);

  --r-sm:8px;
  --r:10px;
  --r-lg:14px;
  --r-pill:999px;
}

/* ---- Reset / base -------------------------------------------------------- */
*,*::before,*::after{box-sizing:border-box}
*{margin:0;padding:0}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{
  min-height:100vh;display:flex;flex-direction:column;
  font-family:var(--sans);background:var(--bg);color:var(--body);
  font-size:16px;line-height:1.6;-webkit-font-smoothing:antialiased;
  -moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility;
}
a{color:var(--accent-deep)}
img,svg{display:block;max-width:100%}
h1,h2,h3{font-family:var(--sans);color:var(--ink);font-weight:800;letter-spacing:-.02em;line-height:1.15}

/* ---- Page scaffold ------------------------------------------------------- */
.page-wrapper{flex:1;display:flex;flex-direction:column}
.content{flex:1;width:100%;max-width:var(--max);margin:0 auto;padding:clamp(2.4rem,5vw,3.6rem) 28px clamp(3rem,6vw,4.5rem)}
.content--narrow{max-width:660px}

/* ---- Header (red accent bar + clean steel topbar) ----------------------- */
.site-header{position:sticky;top:0;z-index:20;background:rgba(255,255,255,.92);backdrop-filter:blur(8px);border-top:3px solid var(--accent);border-bottom:1px solid var(--line)}
.site-header__inner{max-width:var(--max);margin:0 auto;padding:15px 28px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}
.brand{display:inline-flex;align-items:center;gap:12px;text-decoration:none}
.brand__mark{font-family:var(--sans);font-weight:800;font-size:1.4rem;letter-spacing:-.01em;line-height:1;white-space:nowrap}
.brand__mark .black{color:var(--ink)}
.brand__mark .red{color:var(--accent)}
.brand__mark .dot{color:var(--faint)}
.brand__tag{display:inline-flex;align-items:center;gap:7px;font-family:var(--sans);font-size:.72rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--accent-deep);background:var(--accent-soft);border:1px solid var(--accent-line);padding:6px 12px;border-radius:var(--r-pill)}
.brand__tag::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--accent)}
.brand-bar{display:none}

/* ---- Hero --------------------------------------------------------------- */
.hero{text-align:center;max-width:640px;margin:0 auto clamp(2.2rem,4vw,3rem)}
.hero__eyebrow{display:inline-block;font-family:var(--sans);font-size:.75rem;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--accent-deep);margin-bottom:13px}
.hero h2{font-size:clamp(1.9rem,4.2vw,2.6rem);line-height:1.1;letter-spacing:-.025em}
.hero__sub{margin-top:14px;font-size:clamp(1.02rem,1.5vw,1.16rem);color:var(--muted)}

/* ---- Card grid ---------------------------------------------------------- */
.grid-container{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.box-link{position:relative;display:flex;flex-direction:column;align-items:flex-start;text-align:left;gap:13px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg);padding:22px 20px;min-height:160px;color:var(--ink);text-decoration:none;box-shadow:var(--shadow-sm);transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease;overflow:hidden}
.box-link::after{content:"";position:absolute;inset:0 0 auto 0;height:3px;background:var(--accent);opacity:0;transition:opacity .18s ease}
.box-link:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg);border-color:var(--line-2)}
.box-link:hover::after{opacity:1}
.box-link:focus-visible{outline:none;box-shadow:var(--ring);border-color:var(--accent)}
.box-link__icon{display:inline-flex;align-items:center;justify-content:center;width:46px;height:46px;border-radius:11px;color:var(--accent);background:var(--steel-chip);border:1px solid var(--line);flex:none;transition:background .18s ease,border-color .18s ease}
.box-link:hover .box-link__icon{background:var(--accent-soft);border-color:var(--accent-line)}
.box-link__icon svg{width:24px;height:24px}
.box-link__label{font-family:var(--sans);font-size:1.05rem;font-weight:700;line-height:1.3;color:var(--ink)}
.box-link__label small{display:block;margin-top:6px;font-size:.82rem;font-weight:500;color:var(--muted)}
.box-link__arrow{margin-top:auto;display:inline-flex;align-items:center;gap:6px;font-family:var(--sans);font-size:.85rem;font-weight:700;color:var(--accent-deep);transition:gap .18s ease}
.box-link:hover .box-link__arrow{gap:11px}
.box-link__arrow svg{width:16px;height:16px}

/* ---- Form-page head ----------------------------------------------------- */
.page-head{text-align:center;margin-bottom:24px}
.page-head__icon{display:inline-flex;align-items:center;justify-content:center;width:58px;height:58px;border-radius:15px;color:var(--accent);background:var(--accent-soft);border:1px solid var(--accent-line);margin-bottom:16px}
.page-head__icon svg{width:28px;height:28px}
.page-head h2,.content--narrow h2{font-size:clamp(1.6rem,3.2vw,2.05rem);text-align:center}

/* ---- Panel (intro + form) ----------------------------------------------- */
.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--shadow);padding:clamp(24px,4vw,34px) clamp(20px,4vw,32px)}
.panel .intro{color:var(--body);margin-bottom:8px}
.panel .intro + .intro{margin-top:12px}
.panel .intro:last-of-type{margin-bottom:24px}
.help-list{padding-left:20px;margin:0 0 20px;line-height:1.7}
.help-list li{margin-bottom:8px}

/* ---- Forms -------------------------------------------------------------- */
.form{display:block}
.field{margin-bottom:20px}
.field__label{display:block;font-family:var(--sans);font-weight:600;font-size:.9rem;color:var(--ink);margin-bottom:8px}
.field__label .req{color:var(--accent);margin-left:2px}
input[type="text"],input[type="email"],input[type="tel"],textarea,select{
  width:100%;font-family:var(--sans);font-size:1rem;color:var(--ink);background:var(--surface);
  border:1px solid var(--line-2);border-radius:var(--r-sm);padding:12px 14px;
  transition:border-color .15s ease,box-shadow .15s ease;
}
input::placeholder,textarea::placeholder{color:var(--faint)}
input[type="text"]:hover,input[type="email"]:hover,input[type="tel"]:hover,textarea:hover,select:hover{border-color:var(--muted)}
input[type="text"]:focus,input[type="email"]:focus,input[type="tel"]:focus,textarea:focus,select:focus{outline:none;border-color:var(--accent);box-shadow:var(--ring)}
textarea{resize:vertical;min-height:130px}
select{appearance:none;-webkit-appearance:none;-moz-appearance:none;cursor:pointer;padding-right:42px;background-image:url("data:image/svg+xml;utf8,<svg fill='%2364748b' height='24' viewBox='0 0 24 24' width='24' xmlns='http://www.w3.org/2000/svg'><path d='M7 10l5 5 5-5z'/></svg>");background-repeat:no-repeat;background-position:right 12px center;background-size:18px 18px}
small.field-help{display:block;margin-top:7px;font-family:var(--sans);font-size:.82rem;font-weight:400;line-height:1.5;color:var(--muted)}

/* ---- Buttons ------------------------------------------------------------ */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;font-family:var(--sans);font-size:1rem;font-weight:700;line-height:1;border:none;border-radius:var(--r-sm);padding:14px 26px;cursor:pointer;transition:transform .12s ease,box-shadow .15s ease,background .15s ease}
.btn--primary{width:100%;margin-top:8px;color:#fff;background:var(--accent);box-shadow:0 1px 2px rgba(15,23,42,.1),0 10px 22px rgba(220,38,38,.2)}
.btn--primary:hover{background:var(--accent-deep);transform:translateY(-1px);box-shadow:0 1px 2px rgba(15,23,42,.1),0 14px 26px rgba(220,38,38,.26)}
.btn--primary:active{transform:translateY(0)}
.btn--primary:focus-visible{outline:none;box-shadow:var(--ring),0 10px 22px rgba(220,38,38,.2)}
.btn__arrow{font-size:1.15rem;transition:transform .15s ease}
.btn--primary:hover .btn__arrow{transform:translateX(3px)}
.btn[disabled],.btn.is-loading{opacity:.7;cursor:progress;transform:none}
.btn.is-loading .btn__arrow{display:none}

/* ---- Alerts ------------------------------------------------------------- */
.alert{display:flex;align-items:flex-start;gap:12px;border-radius:var(--r);padding:15px 16px;margin-bottom:22px;font-family:var(--sans);font-size:.95rem;line-height:1.55}
.alert__icon{flex:none;margin-top:1px}
.alert__icon svg{width:20px;height:20px}
.alert strong{font-weight:700}
.alert--success{background:var(--ok-bg);border:1px solid var(--ok-line);color:var(--ok-text)}
.alert--success .alert__icon{color:var(--ok-text)}
.alert--error{background:var(--accent-soft);border:1px solid var(--accent-line);color:var(--accent-deep)}
.alert--error .alert__icon{color:var(--accent-deep)}
.alert--error a{color:var(--accent-deep);font-weight:700}

/* ---- Back link ---------------------------------------------------------- */
.back-link{text-align:center;margin-top:26px}
.back-link a{display:inline-flex;align-items:center;gap:7px;color:var(--muted);font-family:var(--sans);font-weight:600;font-size:.9rem;text-decoration:none;padding:8px 14px;border-radius:var(--r-pill);transition:color .15s ease,background .15s ease}
.back-link a:hover{color:var(--ink);background:#e6ebf1}
.back-link a svg{width:18px;height:18px;flex:none}

/* ---- Footer (dark steel) ------------------------------------------------ */
footer{background:var(--dark);color:var(--on-dark)}
.footer-inner{max-width:var(--max);margin:0 auto;padding:38px 28px;display:flex;flex-wrap:wrap;justify-content:space-between;gap:24px 40px;align-items:flex-start}
.footer-brand .nm{font-family:var(--sans);font-size:1.25rem;font-weight:800;letter-spacing:-.01em;color:#fff;line-height:1}
.footer-brand .nm .red{color:var(--red-on-dark)}
.footer-brand .nm .dot{color:var(--on-dark-muted)}
.footer-brand .fnote{font-family:var(--sans);font-size:.86rem;color:var(--on-dark-muted);margin-top:12px;max-width:34ch;line-height:1.6}
.footer-links{display:flex;flex-wrap:wrap;gap:8px 22px}
.footer-links a{font-family:var(--sans);font-size:.9rem;color:var(--on-dark);text-decoration:none}
.footer-links a:hover{color:#fff;text-decoration:underline;text-decoration-color:var(--red-on-dark)}
.footer-copy{width:100%;border-top:1px solid var(--on-dark-line);margin-top:6px;padding-top:18px;font-family:var(--sans);font-size:.78rem;color:var(--on-dark-muted);display:flex;flex-wrap:wrap;justify-content:space-between;gap:10px}

/* ---- Honeypot (visually hidden, kept in the a11y tree off-screen) -------- */
.grh-hp{position:absolute !important;left:-10000px !important;width:1px;height:1px;overflow:hidden}

/* ---- Motion preference -------------------------------------------------- */
@media (prefers-reduced-motion:reduce){
  *{transition:none !important}
  .box-link:hover{transform:none}
}

/* ---- Responsive --------------------------------------------------------- */
@media (max-width:880px){
  .grid-container{grid-template-columns:repeat(2,1fr)}
}
@media (max-width:560px){
  .content{padding:2.2rem 18px 3rem}
  .site-header__inner{padding:13px 18px}
  .brand__mark{font-size:1.25rem}
  .brand__tag{display:none}
  .grid-container{grid-template-columns:1fr}
  .footer-inner{padding:30px 18px}
}